Welcome to the FAVNET Provisoning Service
RFQ Portal Instructions
CudaTel partner reseller, first time sign up:
Please have each person within your organization, sign up individually who needs RFQ ( Request for Quote ) portal access.
Your Name Company and contact information. Make certain to use the email address you have supplied Barracuda as your primary contact email as the system will authenticate your identity from this contact information. If you get a rejection, please alert your administrator at Barracuda Networks and CC FAVNET.
Initial Customer RFQ
Complete all fields, no commas, periods or special characters please.
Company Name First Last, Address (Physical Location) (Billing if different)
City State Zip on second line.
To add an “additional Site”: If more than one location is required for your customer, select this and add in, make a Customer Reference and Site ID to identify this as a unique location.
First Church of Dallas, First Church of Dallas North Campus.
NPA/NXX (Area Code) + First 3 Digits of your billing telephone number.
If there are multiple lines within the PBX, you’ll also want to capture and report all DID and phone extensions.
Description; THIS IS REALLY IMPORTANT
describe the type of service requested, T1 for CudaTel 270/370, 2 xT1 For CudaTel Model 470 or larger or Ethernet bandwidth at 10MB, 20MB, 50MB, or larger.
Number of PSTN incoming/outgoing phone lines within their CudaTel Virtual PBX DID (direct inward dialing) number of extensions (This is usually a larger number associated with extensions).
Is Internet access required or supplied already at this location. Will the customer site be sharing bandwidth between main internet gateway router/fire wall and the PBX Switch? A number of carriers will also need to know if you are supplying the router. As you’re supplying the Barracuda Fire Wall and/or CudaTel and Switch, you would say NO. This does affect the outcome of the quotation and price to your customer, so please be clear.
When everything is complete, scroll to bottom and select “Save & Quote”.
Upon RFQ submittal, a Project Manager will automatically be assigned to you and your customer case. They will email you links to the portal for follow up Q&A as the process progresses.
The Project Manager will push your request [RFQ] out to our 55+ National Telephony Carriers and will generate 3 quotes back to you within 24 hours. Please look for messages and alerts in your email inbox to follow. Email responses may require action on your part to keep the process moving along smoothly and timely.
Thank you and welcome aboard!
For more information or help email firstname.lastname@example.org